Job Description
Responsibilities:
- Contacting Debtors via phone calls, letters, emails, or even in-person visits to discuss overdue payments and negotiate repayment plans.
- Understanding Debt Terms, including payment schedules, interest rates, and any applicable fees.
- Negotiating Payment Plans with debtors to establish feasible repayment plans based on the debtor’s financial situation. This may involve negotiating lower monthly payments, reduced interest rates, or settling the debt for a lump-sum payment.
- Maintain detailed records of all communication with debtors, including payment agreements, promises to pay, and any disputes.
- Maintain a professional and respectful demeanor, understanding that financial difficulties can be stressful for debtors.
- Ensure continuous communication with debtors to ensure adherence to repayment plans or to modify arrangements as needed.
- Ensure debt collection targets are met.
- Allocation of payment of debtors.
- Reconciliation of debtors
- Follow up store forms
- Must be able to work under pressure and during odd hours.
- Must maintain proper dress code and positive attitude towards customers, suppliers and colleagues.
- Must be able to work in a team.
- Assist with other administrative and accounting duties.
Qualifications:
- HSC or equivalent
- 2 – 3 years in Accounting
