Job Description
We are seeking an experienced and motivated Regional Sales Representative with expertise in sales channel development and a strong network in the household and personal care products industry. The successful candidate will be responsible for driving sales across a designated region, focusing on a range of products. Additionally, the role involves overseeing product collection and delivery to ensure seamless customer service.
Responsibilities:
Sales Channel Development:
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- Identify and develop new sales opportunities within the region for the company’s range of products.
- Build and maintain strong relationships with clients, including traditional shops, pharmacies, hotels, restaurants, laundries and dry cleaners.
- Expand the customer base by actively seeking new business and maintaining existing client relationships.
Sales Execution:
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- Promote and sell products, tailoring solutions to meet the specific needs of each client.
- Meet or exceed monthly and quarterly sales targets through strategic planning and execution.
- Provide product demonstrations and training to clients, highlighting key features and benefits of the products.
Order Management:
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- Manage the entire sales process from order placement to delivery, ensuring timely product delivery and collection of payments.
- Coordinate with logistics and delivery teams to ensure smooth product transportation and collection services for clients.
Customer Relationship Management:
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- Maintain detailed and up-to-date records of all client interactions, sales activities, and account details in the company’s system.
- Monitor customer satisfaction, address client inquiries or issues promptly, and ensure long-term customer retention.
Market Research and Reporting:
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- Keep up-to-date with industry trends, customer preferences, and competitor activities within the region.
- Provide regular sales reports to the Regional Sales Executive, including sales figures, customer feedback, and recommendations for improvement.
Qualifications and Skills:
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- Bachelor Degree in Sales and Marketing or equivalent.
- Proven experience in sales channel development, preferably within the household and personal care products industry.
- Strong network and client relationships in retail, hospitality and service sectors.
- Excellent negotiation and sales techniques with a proven ability to meet or exceed sales targets.
- Excellent verbal and written communication skills, with the ability to build rapport and maintain long-term relationships.
- Demonstrated commitment to providing excellent customer service and ensuring client satisfaction.
- Strong organizational and time management skills to handle multiple accounts and meet deadlines.
Personal Attributes:
- Results-driven with a proactive attitude towards sales.
- Ability to work independently and manage sales activities across a geographical area.
- Strong attention to detail and commitment to providing high-quality service.
Working Conditions:
- Field-based role within the region to meet clients and manage deliveries.
- Flexibility to work extended hours when necessary to meet client needs or sales targets.
